OUR QUALITY POLICY

Our primary goal is to analyze the current and future needs and expectations of all our customers and provide error-free and reliable services to ensure customer satisfaction. By doing so, we aim to reach a broader customer base through the services we offer and to maintain the highest level of satisfaction among our existing customers, ultimately becoming a leader in our sector in Turkey.

To achieve this goal:

• We strive to meet our customers' expectations through the quality of our services and respond to their needs by adding value to our work with our expertise.
• Ensuring and improving quality is the responsibility and ultimate goal of all members of Gürsoy Group of Companies. Therefore, we manage all our activities through objectives.
• The foundation of our processes and systems is built on national and international regulations, standards, laws, customer requirements, and our knowledge and expertise. Ensuring that these processes and systems are understood and implemented by all stakeholders ensures the sustainability of our quality.
• We systematically apply methods and tools to ensure sustainable quality, learn from our mistakes, take swift action, and eliminate root causes.
• The Gürsoy Group of Companies has adopted the principle of operating its Quality Assurance System in accordance with the criteria specified in the ISO 9001 standard, extending the goal of continuous improvement to all its activities by working consciously and with team spirit.

OUR ENVIRONMENTAL POLICY

As one of the leading companies in Turkey’s logistics sector, our primary goal is to continuously improve our environmental performance, recognizing that sustainable growth is only possible by adhering to the principles of a sustainable environment and energy.

We commit to:

• Managing our environmental management system in a way that conserves natural resources and considers the lifecycle of our activities.
• Reducing the environmental impact of our operations, preventing pollution, and controlling chemical risks, wastewater, and emissions.
• Minimizing the amount of waste generated and prioritizing recycling in waste disposal methods wherever possible.
• Complying with all relevant legal regulations, other requirements, and international standards related to our processes.
• Sharing our policy with employees and stakeholders to raise awareness and sensitivity towards the environment.
• Integrating environmental topics into our training programs to enhance the awareness of our employees.
• Periodically reviewing and evaluating our objectives and targets and ensuring the availability of adequate information, expertise, and financial resources to achieve them.
• Purchasing energy-efficient products, services, and technologies, and supporting high-performance designs.

OUR OCCUPATIONAL HEALTH AND SAFETY POLICY

As a leading company in Turkey’s logistics sector, we believe that with a proactive approach and necessary precautions, no workplace accident or occupational disease is unavoidable.

We aim to carry out all stages of our logistics activities in a healthy and safe working environment.

To achieve our objectives:

• We comply with all relevant legal regulations, other requirements, and national standards in our processes.
• We conduct training and awareness-raising activities to ensure the health and safety of our employees.
• We identify, implement, and enforce necessary measures to prevent workplace accidents and occupational diseases.
• We ensure that our employees, suppliers, and visitors comply with established health and safety rules.
• We proactively identify risks that may lead to workplace accidents and occupational diseases and reduce them to acceptable levels.
• We involve our employees and suppliers in our related processes.
• We continuously improve our occupational health and safety culture.

Aware that the continuous improvement of these management systems is a lifestyle, all personnel of the Gürsoy Group of Companies work with this consciousness and team spirit, making it their principle to achieve their goals.